wrong debit date, rude call centre

Once again CellC messing up. In the beginning to mid January we reactivated a line that was prepaid, so we were aware that no debit order would go through, this month no debit goes through on the day selected in the Sandton store (23rd), this morning we call in to enquire and got told it's only going off the 26th.

You follow instructions or you lose the business. Make sure it's changed or we will cancel it, you can fetch your device and SIM card as well.

Also get the recording of this morning’s call made at 07:19 Saturday, 24 February 2018. We spoke to Ntobile and listen to how arrogant she sounds. Obviously we are upset, so you can expect us to through our toys. As this is not the first time or even the 10th time we have *********** service.