1 reviews | Active since Mar 2010
Wrong debit date
I have 3 contracts with cell c,on the 2 old contracts I sent consent that my debit date and my banking details be changed(Capitec to be debited on the 25th of every month.On the new contract...same thing,debit date 25th of every month.BUT on one of the old contracts you still debit me on the last day of the month.On the new contract which I completed and signed at cell c alberton city...I stated 25th of every month.<br> <br> Even worse,on this new contract I don't received the free minutes,data and sms's...ever since the contract began in May...but y'all are very quick to debit me and tell me about being due for an upgrade on my other contracts.<br> <br> Fix this cell c...URGENTLY!!!!
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
