TM
Taryn M
1 reviews | Active since Jun 2019
23 Jun 2022, 13:02
WRONG DATA R99 PACKAGE
Up until today cell c has not sorted my wrong data package,Cell C Customer Service Case Number : *** I had a few calls from some idiots that just tells me it's being looked at....one even called and gave me some complimentary DATA THAT DOESN'T EVEN WANT TO WORK..ITS STILL ON MY PHONE...it's almost month end...which means a whole month of a WRONG PACKAGE AND CELL C PROBABLY WILL DEBIT MONEY FOR THIS PACKAGE *****S...I NEED SOMEONE TO CALL ME AND RATHER JUST TAKE THIS WHOLE DATA PACKAGE AWAY....CANCEL IT COMPLETELY IF IT CNT BE FIXED .....CLEARLY THEY DNT KNOW HOW TO FIX THIS MESS SO CANCEL YOUR MESS AND ✔ DONE
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
23 Jun 2022, 17:11Good day Taryn
Thank you for bringing this to our attention.
We acknowledge your feedback and apologize for the negative experience. We would like the opportunity to rectify this situation and help make it right for you.
We'll be in touch.
^SM
Thank you for bringing this to our attention.
We acknowledge your feedback and apologize for the negative experience. We would like the opportunity to rectify this situation and help make it right for you.
We'll be in touch.
^SM
Best regards,
Cell C's reply23 Jun 2022, 17:11
Official
Good day Taryn
Thank you for bringing this to our attention.
We acknowledge your feedback and apologize for the negative experience. We would like the opportunity to rectify this situation and help make it right for you.
We'll be in touch.
^SM
Thank you for bringing this to our attention.
We acknowledge your feedback and apologize for the negative experience. We would like the opportunity to rectify this situation and help make it right for you.
We'll be in touch.
^SM
Best regards,
TM
Taryn M's updateReviewer Update
23 Jun 2022, 17:33It says the business has rep**** privately to me....which is also a lie....this cell c is taking people for a fool...no reply anywhere on this...they have a nerve and they dnt even contact you to sort it out...I want to cancel this R99 data package coz this is a f*@&#^ up......and dnt even ask me for a cancelation fee for your f*@&:# up...seems like this data won't package won't come right and this data you sent me doesn't even work...so take it back
TM
Taryn M's update23 Jun 2022, 17:33
Reviewer Update
It says the business has rep**** privately to me....which is also a lie....this cell c is taking people for a fool...no reply anywhere on this...they have a nerve and they dnt even contact you to sort it out...I want to cancel this R99 data package coz this is a f*@&#^ up......and dnt even ask me for a cancelation fee for your f*@&:# up...seems like this data won't package won't come right and this data you sent me doesn't even work...so take it back
Cell C's replyOfficial
23 Jun 2022, 17:40Our team will contact you and assist.
^SM
^SM
Best regards,
Cell C's reply23 Jun 2022, 17:40
Official
Our team will contact you and assist.
^SM
^SM
Best regards,