TM
Taryn M

1 reviews | Active since Jun 2019

29 Jun 2022, 20:17

Wrong data package to know signal and data working ...cancel

I need cell c to call me and cancel this data package completely...it was the wring package and now to data that doesn't work at all...never signal on this sim....data doesn't work ......first it was the wring data package given now this...please just take ur contract back..cancel it for good it's useless...end of year day u take my money and I get no data used....

0
Replies (6)
Cell C
Cell C's reply29 Jun 2022, 20:47
Official
Dear Taryn,

Thank you for writing to us.

We have received your review regarding your network connection.

Kindly accept our apology for the service you have experienced thus far. We will be in touch to help with resolving your query.

^NZ

Best regards,

TM
Taryn M's update01 Jul 2022, 11:56
Reviewer Update
CAN CELL C PLEASE CALL ME AND SORT OUR TGHIS NONE WORKING DARA PACKAGE....I DO NOT WANT IT AND REFUSE TO PAY THIS CONTRACT THAT DOESN'T WORK..AND ITS NOT THE NETWORK...I ALSO DNT CARE WHAT IT IS....ITS BEEN TO LONG ..CNT USE IT SO JUST TAKE IT BACK...
Cell C
Cell C's reply01 Jul 2022, 15:25
Official
Hi  Taryn Meyer 

Our records state that you were contacted and assisted.  ^NH

Best regards,

Cell C
Cell C's reply01 Jul 2022, 15:26
Official
Good day Taryn Meyer

The matter has been escalated to our Network Team. We will revert to you. 

^NT

Best regards,

TM
Taryn M's update01 Jul 2022, 15:43
Reviewer Update
The day they contacted me was for the wrong package to be changed to the right one...and now this data you gave me is not working....look on the sim and you will see its not used I cnt f*@&#^# use it ..are you taking me for a fool
Cell C
Cell C's reply04 Jul 2022, 15:03
Official
Hi Taryn 

Are you able to connect now?

^NZ

Best regards,