Wrong contract sold

My name is Tumelo Koetepe id ********** 719087,took out a contract 2 years ago which gave me a lot of problems and 2 months ago i did a early upgrate with one guy who called me then i took a Huawei P20 lite that comes out with 20G at day and 20G at night with a premium of R549 PM. Of which this was not a tru reflection of my contract.

Past two months been paying different primuem of which i dont understand as the data that i am getting still the same as the old contract of which is 5G. Called in spoke to Vusi on the 5th/09/2018 who couldn't help me as he said he is only a custome service and ask me to call back at 8 oclock then i did spoke to Portia who said my contract upgrate that i was promised will be iffective on the end of my contract, then i asked why am i paying extra if i wont get my data that i was promised, the she said if for extra 5G that i sign for that i didnt know about and i have waited for there call from then till now.

I feel Cell c is taking there clients forgranted they value them less what so important is there money and the always(Cellc) false sell to there client why i am sayong that even with my first contract they sold me something and give me the other now no one want to take the responsibility been send from pilla to post no one willing to do there job while i pay for what i didnt sign up for.

I promise you i am going to reverse all my debit order up until you guys sort this out and will start talk with my Lawyer and see how can he assist me and i go to send this email to Hello Peter because i feel you take me for granted and i want to expose what you doing to the client. Cell C is taking clients for a ride and care less about there clients .