wrong billing

dealing with cell contracts is just next to impossible, u always get different answers for the same query, 1st i call to clear the wrong package given to me on a new contract instead of them fixing the error they sign me up for an additional contract without my concern, then i query the additional contract, they cancel it but the billing amount suggest otherwise, i call again to enquire about the bill then i get told its combined with my old contract, now i get an sms stating my old contract is in arrears, njani manje. fix ur billing issues they really irritate. even my next bill for end of august is higher than my agreed subscription but i get told they are not combined, this is really frustrating while i am still waiting for feedback on the wrong benefits loaded in my new contract. if u cant resolve this in 48hrs please come get your phones they r still sealed