Wrong billing always

Item: Cell C
Rating: 3
Author: malusi K

Guys I don't know why or how can 1 be complaining about one thing if you not billing incorrectly, you're calling me telling I owe you but can't explain which month cause you hangup before answering me even again this month I'm billed wrong and I can't go thru to your call center after I changed my language to a language I prefer.

Helpful (0)

Replies (3)

Cell C's replyOfficial

20 Dec 2025, 12:55

Dear malusi,

Thank you for contacting Cell C.

We’re very sorry for the confusion and frustration this has caused. Please be assured that our Support team is actively working to resolve this billing issue and will ensure your query is addressed as promptly as possible.

Regards,
Cell C | LS

Best regards,

Cell C's reply20 Dec 2025, 12:55

Official

Best regards,

malusi K's updateReviewer Update

20 Dec 2025, 15:43

Hopefully it will be soon before you debit cause I can't be over charged for something I don't know b

malusi K's update20 Dec 2025, 15:43

Reviewer Update

Hopefully it will be soon before you debit cause I can't be over charged for something I don't know b

Cell C's replyOfficial

20 Dec 2025, 16:03

Rest assured that our team will assist.

Cell C | DA

Best regards,

Cell C's reply20 Dec 2025, 16:03

Official

Rest assured that our team will assist.

Cell C | DA

Best regards,

Wrong billing always

About

Community

Businesses

Follow Us