MB
Marlene B
1 reviews | Active since Jul 2020
23 Dec 2023, 06:22
Wrong amount than signed up for
Morning i battle signed up for a certain amount that i could afford now in my contract period they put it up and want a different amount as i signed up for. I have a medical issue.
*** amount must be R***208 must be R699
That is what i will pay not more. Times are difficult i carefully look at the amount and planned when i take out the contract they cant just adjust it in my contract period. If i could afford more i took a more expensive contract
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
23 Dec 2023, 09:44Dear Marlene Boshoff,
Thank you for contacting Cell C regarding your Cell C account.
Please receive our apologies for the unpleasant experience received thus far,
As of December 1st, 2023, there has been an adjustment to our subscription price due to the Cell C price increase. This increase is essential to maintain the delivery of unparalleled, reliable, and innovative products and services to our esteemed customers on South Africa's best network.
Our team will reach out to you to provide further clarification and present available options.
Cell C | MN
Thank you for contacting Cell C regarding your Cell C account.
Please receive our apologies for the unpleasant experience received thus far,
As of December 1st, 2023, there has been an adjustment to our subscription price due to the Cell C price increase. This increase is essential to maintain the delivery of unparalleled, reliable, and innovative products and services to our esteemed customers on South Africa's best network.
Our team will reach out to you to provide further clarification and present available options.
Cell C | MN
Best regards,
Cell C's reply23 Dec 2023, 09:44
Official
Dear Marlene Boshoff,
Thank you for contacting Cell C regarding your Cell C account.
Please receive our apologies for the unpleasant experience received thus far,
As of December 1st, 2023, there has been an adjustment to our subscription price due to the Cell C price increase. This increase is essential to maintain the delivery of unparalleled, reliable, and innovative products and services to our esteemed customers on South Africa's best network.
Our team will reach out to you to provide further clarification and present available options.
Cell C | MN
Thank you for contacting Cell C regarding your Cell C account.
Please receive our apologies for the unpleasant experience received thus far,
As of December 1st, 2023, there has been an adjustment to our subscription price due to the Cell C price increase. This increase is essential to maintain the delivery of unparalleled, reliable, and innovative products and services to our esteemed customers on South Africa's best network.
Our team will reach out to you to provide further clarification and present available options.
Cell C | MN
Best regards,
MB
Marlene B's updateReviewer Update
23 Dec 2023, 15:22If that is the case why do you sign a contract. When my contract end i will cancel because there is no point in a contract then i signed up for that amount for the full term so sorry you are curupt. I battle and planned for that amount which i just can afford. If i could afford more i would take a more expensive contract
MB
Marlene B's update23 Dec 2023, 15:22
Reviewer Update
If that is the case why do you sign a contract. When my contract end i will cancel because there is no point in a contract then i signed up for that amount for the full term so sorry you are curupt. I battle and planned for that amount which i just can afford. If i could afford more i would take a more expensive contract
Cell C's replyOfficial
23 Dec 2023, 16:57Our team will contact you to elaborate and assist you regarding the contract.
Cell C | MP
Cell C | MP
Best regards,
Cell C's reply23 Dec 2023, 16:57
Official
Our team will contact you to elaborate and assist you regarding the contract.
Cell C | MP
Cell C | MP
Best regards,