AM
Admire M

1 reviews | Active since Jun 2015

26 Nov 2015, 15:46

Wrong Airtime Purchased via Mobile App

I now understand why a man would go to an extent of printing a banner labeling Cell C as \the most useless service provider in SA". I accidentally selected the wrong vendor (Cell C) while trying to purchase airtime for my Telkom Mobile line via the Standard Bank app. I contacted Cell C for a refund via their call centre and they blatantly refused to pay me back my R140. """

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Replies (1)
Cell C
Cell C's reply27 Nov 2015, 07:44
Official
Hello amacheka,

It is the responsibility of the customer to ensure that he/she chooses the correct, but our team will investigate your query and revert back to you with feedback.

Regards
TM