1 reviews | Active since Nov 2013
Wrong advertising on radio and tv
<p>I have been seeing this new competition that cell c is having at the moment with mega bonus. So I am on mega bonus at the moment so what they are saying is that when you recharge they will send you a like then you follow it to see if you won. So yesterday I contact the call center to ask them since they started this competition I have been recharging my account but no link have been send to me so the lady told me I have to go to the website to register so I went there and I can not register there as I am on mega bonus already so the staff that work for cell c in the contact center does not even know how to solve there customer issues so I am tired of big company's that does wrong advertising and just get a way with is. i am going to take this matter further and even take it to social media. </p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
As per feedback, Nelly will be in touch.
Regards
Cell C | PN
As per feedback, Nelly will be in touch.
Regards
Cell C | PN
Nelly has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Nelly has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
