Wow - what awesomely bad service they provide

Wow - never knew service can be this bad. Cell C double deducted my account last month. First it took a mammoth amount of calls to get hold of someone who could assist. When finally I managed to get to someone I was forced to proof to them that they have double deducted me. I was told at this point that they will investigate. I've had enough and told them to also cancel the account.

It is now 3 weeks later. I've not been refunded the double deducted amount nor have they cancelled the account. Every time I send them a mail to get progress, they respond to tell me what the process is to cancel an account and no one seems to be able to tell me if it has been done.

These people all seems to be purposefully unhelpful.

Cell C - See for yourself how bad they are (would not recommend)