TN
Tebogo N

1 reviews | Active since Sept 2021

06 Oct 2021, 12:58

Wouldn’t recommend Cell C to anyone, empty promises to have your issues resolved

Still not winning with Cell C. I’m still getting calls for handling over my account over to debt collectors yet I received a call from Cell C that my issue would be sorted and that I’d be refunded. Cell C is a nightmare. Sort this issue ASAP…it’s frustrating to be harassed by debt collectors yet the retentions department did not do their duties correctly

0
Replies (6)
Cell C
Cell C's reply06 Oct 2021, 13:44
Official
Hi Tebogo 

Thank you for contacting Cell C. 

Do you perhaps have a reference number that we can follow up on? 

Regards
^MP 
TN
Tebogo N's update06 Oct 2021, 15:04
Reviewer Update
Your Cell C acc. Ref *** has been handed over to SSDA. Contact SSDA on *** to avoid possible further action
Cell C
Cell C's reply06 Oct 2021, 16:11
Official
Our team will be in touch to provide assistance. 

^MP 
TN
Tebogo N's update06 Oct 2021, 17:09
Reviewer Update
Same response as last month but still no results. I need the harassment from debt collectors to STOP. FIX this mess
TN
Tebogo N's update08 Oct 2021, 10:03
Reviewer Update
I am still being harassed by debt collectors, when will my issue be resolved?
Cell C
Cell C's reply08 Oct 2021, 10:55
Official
Hi Tebogo 

We apologize for the delay, however, our team will contact you to assist. 

^MP