GV
Gavin V

1 reviews | Active since Dec 2009

06 Jul 2024, 07:20

Would not recommend

After 2 years with a damaged device, that you refused to repair or swap out AND - calling me a ****. My sentence has come to an end. I see that you've decided to celebrate the end of my sentence by increasing this month's instalment by R100. Well done, if I needed further incentive to move, you just gave it to me. So GOODBYE and GOOD RIDDANCE,

0
Replies (1)
Cell C
Cell C's reply06 Jul 2024, 08:31
Official
Dear Gavin Venter
Thank you for contacting us. We apologize for the unpleasant experience. 

The 53.95% Variable Percentage Discount was valid for 24 months. At the end of the contract term you are required to inform us of your intentions to cancel or upgrade the contract. Should we receive no communication from you your contract continues on a month to month basis. 

Regards
Cell C | NT