MT
Motsamai T
1 reviews | Active since Feb 2020
06 Feb 2020, 10:19
Worsted experience ever just to get a paid up letter
Worst service ever. I 'm just looking for paid up letter because i been set up and down for it. Customer service can't help, legal department can't help or written correspondence department can't help. Don't know how hard is it to just check if account paid up then just send me a letter if up to date.
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
06 Feb 2020, 10:33Good Day Motsamai
Thank you for making contact with Cell C regarding your paid up letter.
The matter has been escalated and our team will call you to assist.
^NS
Thank you for making contact with Cell C regarding your paid up letter.
The matter has been escalated and our team will call you to assist.
^NS
Cell C's reply06 Feb 2020, 10:33
Official
Good Day Motsamai
Thank you for making contact with Cell C regarding your paid up letter.
The matter has been escalated and our team will call you to assist.
^NS
Thank you for making contact with Cell C regarding your paid up letter.
The matter has been escalated and our team will call you to assist.
^NS
MT
Motsamai T's updateReviewer Update
06 Feb 2020, 11:16Thank you for getting back to me
Got called by a lady called Tshepiso think from written correspondence and said will get it today waiting on her Manager.
Got called by a lady called Tshepiso think from written correspondence and said will get it today waiting on her Manager.
MT
Motsamai T's update06 Feb 2020, 11:16
Reviewer Update
Thank you for getting back to me
Got called by a lady called Tshepiso think from written correspondence and said will get it today waiting on her Manager.
Got called by a lady called Tshepiso think from written correspondence and said will get it today waiting on her Manager.
Cell C's replyOfficial
06 Feb 2020, 15:09That's great to hear.
We really appreciate you taking the time out to provide us with an update—and yes, Tshepiso is truly a gem to have on our team! We count ourselves lucky for customers like you.
Thank you for allowing us an opportunity to make things right.
^NS
We really appreciate you taking the time out to provide us with an update—and yes, Tshepiso is truly a gem to have on our team! We count ourselves lucky for customers like you.
Thank you for allowing us an opportunity to make things right.
^NS
Cell C's reply06 Feb 2020, 15:09
Official
That's great to hear.
We really appreciate you taking the time out to provide us with an update—and yes, Tshepiso is truly a gem to have on our team! We count ourselves lucky for customers like you.
Thank you for allowing us an opportunity to make things right.
^NS
We really appreciate you taking the time out to provide us with an update—and yes, Tshepiso is truly a gem to have on our team! We count ourselves lucky for customers like you.
Thank you for allowing us an opportunity to make things right.
^NS
MT
Motsamai T's updateReviewer Update
06 Feb 2020, 15:39Well someone called me and said have sent the paid up letter but nothing and i really need it today. Called around 12:30pm and said will send me SMS or his email if haven't got it. But nothing can i please get this matter sorted. Please
MT
Motsamai T's update06 Feb 2020, 15:39
Reviewer Update
Well someone called me and said have sent the paid up letter but nothing and i really need it today. Called around 12:30pm and said will send me SMS or his email if haven't got it. But nothing can i please get this matter sorted. Please
Cell C's replyOfficial
07 Feb 2020, 08:47Good Morning Motsamai
Apologies for the delay on our side. We have escalated the matter to the relevant department and our team has prioritized your request.
^TN
Apologies for the delay on our side. We have escalated the matter to the relevant department and our team has prioritized your request.
^TN
Cell C's reply07 Feb 2020, 08:47
Official
Good Morning Motsamai
Apologies for the delay on our side. We have escalated the matter to the relevant department and our team has prioritized your request.
^TN
Apologies for the delay on our side. We have escalated the matter to the relevant department and our team has prioritized your request.
^TN