1 reviews | Active since Nov 2016
Worst upgrade experience ever!
Good day Cell C,
I would just like to understand the following? How can you advertise deals and not have the stock for 6 weeks, however other network providers have them? Besides from that your sales consultants don't know the porducts they are selling, I can also read from GSM arena, I would recommend that they learn the products they sell??
I phoned in again today to cancel my upgrade for the Samsung A72 and perhaps order something you actually have on stock, funny your consultant hung on me after I heard that now I have to wait another 2 days to cancel my upgrade request because CELL C doesn't have stock!!!
Why did your consultants not follow up and try selling me something else, weeks ago!!!
This is beyond pathertic, I have been a client for 9 years and I have enver experienced this type of service from you
We would like to sincerely apologise for the delay in stock availability.
We will contact you to cancel the order and place a new order based on what we have in stock.
^MM
We would like to sincerely apologise for the delay in stock availability.
We will contact you to cancel the order and place a new order based on what we have in stock.
^MM
I would just like to thank you for not phoning me as you said you would.
I would just like to thank you for not phoning me as you said you would.