Worst upgrade experience ever

<p>I have never been this frustrated with a service provider's service. I have been to several stores to do 2 Upgrades and both stores kept us busy in store for hours and both ended up not having stock of the phones they tried to sell us as well as the phones we actually wanted. I phoned a number of stores and some simply said, sorry you need to come in for us to check stock. We cannot tell you telephonically. Seriously. They could have saved me and themselves a lot of time. The last store at Alberton was the worst. I dealt with Ryan who assured me that they have the S7 in Stock and tried to sell me the Mate 8, which again, he failed to deliver on. Suddenly there was a miscommunication between him and his manager, Lulu, who confirmed the availability of the S7. I asked to speak to her and her attitude was one of 'do what you need to' seriously. I am at the point where I want to cancel all contracts with Cell C. No matter how cheap you are. When service is this bad, you won't gain market share... Phone me to address this and get my Upgrades done or close my accounts with immediate effect.</p>