Worst time to present bad service

Item: Cell C
Rating: 1
Author: Nicole O

I have never ever had any issues with Cell C, I have always recommended them and they never disappointed but when they owe you money its a different ball game. I am in credit since end June and I have been shoved from pillar to post to get my refund. Is anybody out there>??!!

Helpful (0)

Replies (3)

Cell C's replyOfficial

14 Aug 2020, 09:04

Good Day Nicole

Thank you for making contact with Cell C regarding your refund.

The matter has been escalated and our team will call you to assist.

^NS

Cell C's reply14 Aug 2020, 09:04

Official

Good Day Nicole

Thank you for making contact with Cell C regarding your refund.

The matter has been escalated and our team will call you to assist.

^NS

Nicole O's updateReviewer Update

19 Aug 2020, 18:24

Good day,

Thank you for contacting me super quickly and for sorting out the issue I had.

I am super pleased that my complaint was thoroughly and efficiently solved

Grateful

Nicole O's update19 Aug 2020, 18:24

Reviewer Update

Good day,

Thank you for contacting me super quickly and for sorting out the issue I had.

I am super pleased that my complaint was thoroughly and efficiently solved

Grateful

Cell C's replyOfficial

20 Aug 2020, 07:04

Good Morning Nicole

Thanks for the awesome Dan! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

^NS

Cell C's reply20 Aug 2020, 07:04

Official

Good Morning Nicole

Thanks for the awesome Dan! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

^NS