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AGMAT L

1 reviews | Active since Dec 2011

05 Oct 2018, 13:57

worst telecommunications service provider ever, wont recommend to anyone.

Been trying to cancel a contract for past 7 months, after numerous attempts to cancel. They keep on telling me bout 30 days notice period and every month they still debit my account.

worst telecommunications service provider ever, wont recommend to anyone.

0
Replies (4)
Cell C
Cell C's reply05 Oct 2018, 14:40
Official

Good afternoon Agmat

In line with the terms and conditions of the subscriber agreement, you are required to provide a calendar month notice in order to have your contract canceled on its maturity date. However, cancelling your contract should not be this frustrating as you have stated above. Apologies for the poor service.

One of our team members will contact you and assist.

Regards

Cell C | PN

AL
AGMAT L's update08 Oct 2018, 12:11
Reviewer Update
So please explain as to why its not been cancelled as this contract finished in Feb 2018 and i tried cancelling it that same month, and as per the agreement i have given u notice several times. Still to date i'm waiting for this to be cancelled. Can i please get this cancelled with immediate effect
Cell C
Cell C's reply08 Oct 2018, 12:43
Official

We will follow up and revert back to you. Do expect communication soon.

Regards

Cell C | DA

Cell C
Cell C's reply08 Oct 2018, 14:39
Official

Theodorah confirmed that she has contacted you and the matter is resolved.

Regards

Cell C | DA