ML
Moonisah L

1 reviews | Active since Aug 2020

07 Feb 2022, 13:53

Worst staff

I am writing this regarding my contracts with cell c

I am disgusted in the way that im being treated and i am starting to get irrated in the service provided, for months i am trying to do sim swops on my contracts, no help at all i keep on wasting my time to go in store, cell c blue route mall tokai to do simswops and cancelations i get refered to the call centre, i waste my time to phone to the call centre and get reffered back to store, everyone is to lazy to do there actual work, im so ****ed at the service that i am recieving for being a cell c customer with 5 contracts with cell c, i swear i have never been treated this way, i called in to the call centre to change my bank they are debiting me from onlg to see that no debit order has gone off, no debit order at all, i waste my time going in to store to make a payment, i made the payment, calling the contact centre only for them to tell me my account is in arrears, so i made the payment but its not reflecting because i was told that i dont need to send priif of payment, i am so sick and tjred of cellc staff making a fool out of me, for every single thing, the only thing there staff cares about his getting you into debt and upgrading contracts, i will never upgrade a contract with cell c again. Or take out a contract. I want to cqncell every single contract i have with cell c

0
Replies (1)
Cell C
Cell C's reply07 Feb 2022, 15:54
Official
Good day Moonisah

Thank you for getting in touch with us.

We have received your review regarding your SIM swap query.

Our Social Media Support team will be in contact with you to help resolve your query.

^NZ