AN
Annerien N

1 reviews | Active since Jul 2014

06 Apr 2016, 13:02

WORST SERVICE PROVIDER IN THE WORLD

I have been a loyal customer for over 2 years paying my account. I missed 2 payments for the data and airtime supp**** as my contract had come to an end in 2014. So I have been debited R104 pm for the services. They suspend my account without notice and therefore affected my whole business day as they refuse to activate the account until payment. I can understand this, but they told me they debit order can only run the next day and therefore my services have to be suspended until then. I find that this is very unfair and ********* and I would much rather switch to cell c and have a judgement against my name for R210 THAN PAY FOR A SERVICE I ACTUALLY DONT RECIEVE. I dont recommend you use cell c as a service provider, they are not accommodating at all.

0
Replies (1)
Cell C
Cell C's reply06 Apr 2016, 14:10
Official
Hello Annie19,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN