Worst service provider in the country

Going on 10 months I am still struggling to get my email statements from cellc. After numerous calls for the 10 months have reaped no rewards where you are concerned. WHY HAVE YOU NOT FIXED THIS ISSUE????? Your company is putting finance under extreme pressure to a point where i Cannot feed my family. Please tell me why on Earth should I continue with cellc as a service provider, your agents don't care nor does those useless teamleader. They all made empty promises and till this date i have to call you to receive statement which i need to claim with my employer. Please get retention to call me so I can find out how it will cost me to settle this account. ENOUGH IS ENOUGH - YOU HAD 10 MONTHS TO RESOLVE - CLEARLY YOU DONT CARE CAUSE YOU MAKING TOO MUCH MONEY. I am moving over to Rain at least there is accountability and customer service.