Worst service provider in SA

After three years of network issues, cell c refuses to release my number as a prepaid, in order to move to a better network. They are aware that their network has major issues and that at least once a day calls are dropped due to a lack of coverage - regardless of where I am in the country. Their customer service hardly ever works and most of their stores closed down. Just release my number so I don't have to carry the burden of your lack of competence - you've cost my business enough the last few years!