WORST SERVICE PROVIDER FOR 2018!!!! ***** ***** *****

WHERE IS MY STATEMENT FOR December 2018??????????????????// I told you cellc will never disappoint … one should expect this by now. 2018 is you worst year by far when it comes to customer service.

You said you were going to call back…. Guess what I am still waiting for that call back and my email statements/invoice to be sent to mailbox via an automated service. I am now on the phone HOLDING for 12mins in counting……..

Nothing has come through to date and note since I was not able to submit my claims by the 5th. Cellc note you won’t have funds for December 2018. You will deducted that amount end of January 2019. If I am not able to claim on time then you DON'T GET TO CLAIM YOUR MONEY EITHER. You have created a colossal mess for me which is affecting my ability to eat. WELL DONE Cellc for another empty promises broken and i know the issue is with your systems. Theodorah i am still waiting for your call - issue continues, my money is still affected as result as a results I am now in talks with my attorney at this stage

My troubles started when you made changes without informing your customers and I last received my statements/invoices on the 1st of May 2018. Right now I am holding because I need my statements – adding you hellopeter and ensure SA consumers are aware of how careless you have been with my account.

I never agreed to these changes nor was I informed of the changes which clearly was internal change but you forgot to inform your customer….so tell me why I have not received any statement/invoices for the last 6months?

WHY AM I CALLING YOU EVERY MONTH TO SEND ME EMAIL STATEMENT????????

PLEASE NOTE I CALLED 084 140, REQUESTED FOR A SUPERVISOR AND I AM ON THE PHONE FOR 22 MINS IN COUNTING and now I have been holding for over 25mins not even Telkom SA rolls like this. YOu are truly the WORST SERVICE PROVIDER of 2018!!!!

I am going with MTN - I want to cancel all my contracts with you?????Get someone to call me about processing this cancellation not going to waste my money on cellc!!!! like i said you guys are clearly making TOO MUCH $$$$$$ to care that you are ruining my ability to put food on the table oh not to mention my credit scores which you have dragging in the muds the whole of this year. Even after i made you aware of your mistake. You have handled your badly, this issue has never been resolved, i don't even think you, yourself know what you did to affect how eat. Lack of listen, passing the buck ,