wB
warren B

1 reviews | Active since May 2019

13 May 2019, 11:22

WORST SERVICE PROVIDER EVER

Good morning all This morning i write this review to tell all of you about the pathetic useless service provider called Cell C. Every week for the last month i have been receiving lawyers letters from Cell C lawyers saying that my account is in arrears but when i call Cell C i get told no sir your account is all up to date. I have been calling Cell C on numerous occasions and 2 times now i have been sent a reference number being told that the Cell C legal team would get back to me and still till now they haven't gotten back to me. I really wish i never left MTN service provider and switched to Cell C service provider cause all i have had with Cell C is problem after problem. The service at Cell C is absolutely shocking and very very poor. I do not recommend anyone to go use Cell C service provider as they are the worst ever when i comes to delivering a service. I am one very unhappy customer and would like to actually cancel my contract and move back to MTN. Cell C is always very quick to accept your money but they not as quick to fix problems when there is a problem. I have been a client of Cell C for the past 3 years now and it has been the worst service i have ever received from any service provider. When i put a insurance claim thru with Cell C the last time i waited 11 months to receive to my device. And the only reason why received my device is cause i as the client followed up with them after 11 months and i was told that they had lost my documentation. This is by far the WORST service from any service provider in the country. These people have no clue of what is going on its actually pathetic....................................................................!!!!!!!!!!!!!!!!!!!!!!!!!!!! Many thanks Warren

0
Replies (2)
Cell C
Cell C's reply13 May 2019, 11:45
Official
Hi Warren 

Thank you for taking my call.

Please forward your proof of payment to ***.

^MM

Best regards,

Cell C
Cell C's reply14 May 2019, 09:51
Official
Hi Warren 

We can confirm that your payment has been allocated successfully to your account.

^MM

Best regards,