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Devendrie L

1 reviews | Active since Jun 2018

14 Jun 2018, 08:06

Worst service provider ever

My recent experience with Cell C was awful to say the least. Firstly they don't have trained staff to assist and cancel contracts correctly, they cant even log a call. Secondly they over debited my account and they refuse to refund the correct amount back. You as the customer has to do all the calling no one ever calls you including messages left for management to contact you. Just be careful of what u get yourself into . I will never take another contract with *********** service provider like Cell C

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Replies (1)
Cell C
Cell C's reply14 Jun 2018, 08:24
Official

Good morning Devendrie

We apologize for the poor service you have experienced and for the inconvenience caused. This is not the norm or standard of service we want for our customers.

One of our team members will contact you and assist.

Regards

Cell C | PN

Best regards,