JB
Junita B

1 reviews | Active since Dec 2014

25 May 2021, 13:36

worst service provider and service

Worst service ever, I've upgraded a month ago and still haven't received my device Samsung A72 - their excuse is that they do not have stock. I've contacted Samsung and they do confirm that they have more then enough stock the problem is with Cell c. Why cant they follow up with their order and give us a reason why they do not have stock, because Samsung do have more than enough of this device.

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Replies (6)
JB
Junita B's update25 May 2021, 14:52
Reviewer Update
then I will keep on phoning and complaining every day until I get my device. I'm also working with suppliers and if the one is not deliver in time as promised then you use another supplier.
you must keep your customers happy and not the suppliers
JB
Junita B's update25 May 2021, 14:54
Reviewer Update
and I will report now this to the media as well.
JB
Junita B's update25 May 2021, 16:26
Reviewer Update
no I wanted that one and already bought all the accessories for the phone. The day I upgraded the guy told me the stock will be in on the 4th so it is only lies from day one. Cell c must make a plan

JB
Junita B's update26 May 2021, 07:11
Reviewer Update
Or better plan give me the samsung note 20 or S21 on the sam contract plan and same amount that i would pay with the A72. This is a Big problem that you dont care about your customers.
JB
Junita B's update26 May 2021, 07:12
Reviewer Update
You have been waiting for stock for more than 2 months how i can see how everyone is complaining. This is unacceptable
JB
Junita B's update26 May 2021, 07:32
Reviewer Update
How can you sell and advertise something if you never had stock. I already allet the media as well