KO
Kehinde O
1 reviews | Active since Nov 2017
01 Sept 2019, 14:34
Worst Service Provider
Cell C automatically started charging me on a month to month basis after my contract ended without giving me an option to cancel.
When it comes to Cell C, only bill collection is seamless and automatic. Everything else is very difficult and they don't listen or address complaints of their paying customer.
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Cell C's replyOfficial
02 Sept 2019, 06:57Good morning Kehinde
In line with the terms and conditions of the subscriber agreement, you are required to provide a calendar month notice in order to have your contract cancelled on its maturity date.
If this agreement is not cancelled during the contract period or on expiry of the contract period and is not renewed, then this agreement will run for
the contract period and then on a month-to-month basis until the agreement is cancelled.
We will get someone to assist.
Regards
DA
In line with the terms and conditions of the subscriber agreement, you are required to provide a calendar month notice in order to have your contract cancelled on its maturity date.
If this agreement is not cancelled during the contract period or on expiry of the contract period and is not renewed, then this agreement will run for
the contract period and then on a month-to-month basis until the agreement is cancelled.
We will get someone to assist.
Regards
DA
Cell C's reply02 Sept 2019, 06:57
Official
Good morning Kehinde
In line with the terms and conditions of the subscriber agreement, you are required to provide a calendar month notice in order to have your contract cancelled on its maturity date.
If this agreement is not cancelled during the contract period or on expiry of the contract period and is not renewed, then this agreement will run for
the contract period and then on a month-to-month basis until the agreement is cancelled.
We will get someone to assist.
Regards
DA
In line with the terms and conditions of the subscriber agreement, you are required to provide a calendar month notice in order to have your contract cancelled on its maturity date.
If this agreement is not cancelled during the contract period or on expiry of the contract period and is not renewed, then this agreement will run for
the contract period and then on a month-to-month basis until the agreement is cancelled.
We will get someone to assist.
Regards
DA