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Naledi N
1 reviews | Active since Jun 2019
26 Mar 2025, 15:55
Worst service provider
No one would ever convince me to use the network provider. Just had an interaction trying to assist my elderly father with sim swap. Even on the process of changing to a different network provider.
Just to mention he was ported to the network years ago by Cell C members on the streets, which he was not aware he was being ported.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
26 Mar 2025, 16:01Dear Naledi Nkwinika,
Thank you for bringing this matter to our attention.
We're truly sorry to hear about your experience, and we understand how frustrating this must be for both you and your father. Assisting an elderly customer should be a smooth process, and we regret any difficulties you’ve encountered.
Regarding the SIM swap and unauthorized port, we'd like to look into this further and see how we can assist. Please send us a private reply with a description of what transpired during the interaction, your father's Cell C number, along with any reference numbers you may have from your recent interaction. We’ll do our best to assist and provide clarity.
Regards,
Cell C | TN
Thank you for bringing this matter to our attention.
We're truly sorry to hear about your experience, and we understand how frustrating this must be for both you and your father. Assisting an elderly customer should be a smooth process, and we regret any difficulties you’ve encountered.
Regarding the SIM swap and unauthorized port, we'd like to look into this further and see how we can assist. Please send us a private reply with a description of what transpired during the interaction, your father's Cell C number, along with any reference numbers you may have from your recent interaction. We’ll do our best to assist and provide clarity.
Regards,
Cell C | TN
Cell C's reply26 Mar 2025, 16:01
Official
Dear Naledi Nkwinika,
Thank you for bringing this matter to our attention.
We're truly sorry to hear about your experience, and we understand how frustrating this must be for both you and your father. Assisting an elderly customer should be a smooth process, and we regret any difficulties you’ve encountered.
Regarding the SIM swap and unauthorized port, we'd like to look into this further and see how we can assist. Please send us a private reply with a description of what transpired during the interaction, your father's Cell C number, along with any reference numbers you may have from your recent interaction. We’ll do our best to assist and provide clarity.
Regards,
Cell C | TN
Thank you for bringing this matter to our attention.
We're truly sorry to hear about your experience, and we understand how frustrating this must be for both you and your father. Assisting an elderly customer should be a smooth process, and we regret any difficulties you’ve encountered.
Regarding the SIM swap and unauthorized port, we'd like to look into this further and see how we can assist. Please send us a private reply with a description of what transpired during the interaction, your father's Cell C number, along with any reference numbers you may have from your recent interaction. We’ll do our best to assist and provide clarity.
Regards,
Cell C | TN
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Naledi N's updateReviewer Update
27 Mar 2025, 11:35Cell C number we need assistance with is : ***
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Naledi N's update27 Mar 2025, 11:35
Reviewer Update
Cell C number we need assistance with is : ***