WH
Warren H

1 reviews | Active since Feb 2011

07 Feb 2019, 13:15

Worst Service Provider

1. Cell C has the worst network and the most ridiculous service ever. For almost several day I have had no network on my Data Sim forcing me to buy data on my vodacom line so I can stream and download. Even if there is network I have to reboot my phone every few hours or it wont pick up and there is nothing, wrong with my phone because when I use my other sim in it that doesnt happen, so much for Cell C's super fast LTE .

2. My data which I had almost 30GB left last expired, this is the first time I have heard of such nonsense and I want my data back because I was not told that my data would expire after 30days or I would have never taken out this contract.

3. I have done a couple of sim swaps in the past few month becasue I seem to always loose my cell c Sim and Ive lost my vodacom sim. Cell is probably the most expensive when it comes to doing a sim swap. Both Vodacom and MTN dealers will ask between R70 and R90 to do a sim swap on a contract line however Cell C dealers ask between R116 to R145 for a sim swap. Which is totally ridiculous.

0
Replies (2)
Cell C
Cell C's reply07 Feb 2019, 14:16
Official
Good afternoon Warren

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist. 

Do expect communication. 

Regards       
Cell C | PN 

Best regards,

Cell C
Cell C's reply07 Feb 2019, 15:58
Official
Please be advised that Palesa has escalated your network complaint to our network team for further assistance.
 
Regards
Cell C | PN 

Best regards,