1 reviews | Active since Oct 2016

19 Oct 2016, 10:11

Worst Service provider.

<p>i have two contracts with Cell C i have only been with them for less than 8months, but their services are the worst.</p> <p>i booked one of my contract phones for repairs in August was told it takes 7 to 21 working days nothing has been collected till this day. i have made numerous call to thier useless call centre been transfered from one agent to another have had no feed back whats so ever. i have been promised the phone would be collected today (19/10/2016) between 9am and 10am well it has not been collected....</p>

0
Replies (3)
Cell C
Cell C's reply19 Oct 2016, 10:25
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN

Cell C
Cell C's reply20 Oct 2016, 11:18
Official

Lungi confirmed that she has contacted you and provided interim feedback.

Regards

Cell C | PN

Cell C
Cell C's reply28 Oct 2016, 15:47
Official

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN