Worst service out of all Networks

I have been calling in for 4 months and wait on the line for more than a hour every time and no one answer then the call will drop. Who has time to keep calling and wait for hours on end?

I need to change my baking details and debit order date however i cannot seem to do this because no one ever answers.

Funny enough when i select the option for a new contract someone answers in seconds.

This is very clear and evident that you just care about the sale and not the after sales service. I have been to the 2 different Cell C branches and they say that are also unable to assist me.

How is this possible that no one can assist me at Cell C? Just how?