EF
Ephraim F

1 reviews | Active since Mar 2019

02 Mar 2022, 09:19

worst service i have experience my entire life

I had sim & data contract with cell which at some stage i struggled to pay okay i was reported to credit collectors SSDA, fortunately i managed to pay up my credit 2021 August/September i was promised by SSDA to receive my paid up letter on the 31st November 2021 till date i am still waiting. i call both cell c and SSDA weekly to follow up all they tell me they waiting for the letter from cell c of which i don't understand if is being manufactured or what. @cell c this is off your standard i am not surprised with SSDA everyone complain you will get their attention when they collect after that you will never reach them. this is so ridiculous

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Replies (2)
EF
Ephraim F's update10 Mar 2022, 08:23
Reviewer Update
@cell c can you guys get this matter resolved i have now provided statement from SSDA which proves my account was paid up but still no feedback on when and how i will get the paid up letter
EF
Ephraim F's update22 Apr 2022, 09:11
Reviewer Update
@cell this issue needs to be escalated to lawyers as i am being taken for granted can not wait any longer