Worst service I had ever received!!!

<p>Firstly I had a problem with my airtime & data just disappeared the Monday evening I then loaded airtime again the Tuesday morning it also disappeared!!! Called the customer care Centre, they informed that my case has been escalated to the "back office" Informing me to wait 24 hours for a response I agreed and called the next morning, the guy says my query was not complete and that's why the "back office" can't help me!! He then escalated it again!!!!!!! Called yesterday same story this time they promised it has been sent through as urgent!! I called today still nothing!!! I can't use my phone to call anyone or even send a sms, because if I load airtime again it will disappear again! And I am not subscribed to any service! Cell C has the worst customer service EVER!!!! Call center agents are so rude!! </p>