WORST SERVICE FOR A TELECOMMUNICATION BUSINESS

I have been trying to cancel my contract from the end of April 2026. I went into the Loch Logan Store and they could not assist me . They told me to phone the call centre. I phone the call centre ask them to cancel the contract they tell me they can't. This contract is on my fathers name and he is overseas at the moment and can not phone Cell C nor go into a Cell C store to cancel as there is not one in their country. What can I do ? Furthermore my verification failed even though all answers were correct. How can I cancel this contract as the last day is the 27 May 2026. I just love how the call centre is able to offer you offers but then you fail verfication . It makes no sense. No matter how many times you say you dont want a contract they keep offering. I am humbly asking for a Cell C representative to contact me and assist me. Just remember my father had already given me written consent to upgrade the other contract and cancel the other contract when I went into the store .

CELL C is very quick to upgrade a contract BUT to CANCEL , it is like they want to make money off of you. They want you to have debt . They dont care about their customers nor do they value service.