KP
Katlego P
1 reviews | Active since Feb 2024
23 Sept 2024, 21:44
Worst service
Your agents give the worst service, one of your team leaders Keamogetswe Molefi was so rude and sassy ddnt want to assist, she wouldn't even listen she was cutting me off.
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Replies (1)
Cell C's replyOfficial
24 Sept 2024, 08:13Dear Katlego ****ubje,
We are truly sorry to hear about your experience and would like to sincerely apologize for the way you were treated. This is not the level of service we aim to provide, and we take feedback like this very seriously.
We want to ensure that all our customers are treated with the respect and professionalism they deserve.
Should you still require assistance with any Cell C related issue, please do not hesitate to private message us a brief description of your query and we will gladly assist.
Thank you for bringing this to our attention, and again, we apologize for any inconvenience caused.
Regards
Cell C | DA
We are truly sorry to hear about your experience and would like to sincerely apologize for the way you were treated. This is not the level of service we aim to provide, and we take feedback like this very seriously.
We want to ensure that all our customers are treated with the respect and professionalism they deserve.
Should you still require assistance with any Cell C related issue, please do not hesitate to private message us a brief description of your query and we will gladly assist.
Thank you for bringing this to our attention, and again, we apologize for any inconvenience caused.
Regards
Cell C | DA
Cell C's reply24 Sept 2024, 08:13
Official
Dear Katlego ****ubje,
We are truly sorry to hear about your experience and would like to sincerely apologize for the way you were treated. This is not the level of service we aim to provide, and we take feedback like this very seriously.
We want to ensure that all our customers are treated with the respect and professionalism they deserve.
Should you still require assistance with any Cell C related issue, please do not hesitate to private message us a brief description of your query and we will gladly assist.
Thank you for bringing this to our attention, and again, we apologize for any inconvenience caused.
Regards
Cell C | DA
We are truly sorry to hear about your experience and would like to sincerely apologize for the way you were treated. This is not the level of service we aim to provide, and we take feedback like this very seriously.
We want to ensure that all our customers are treated with the respect and professionalism they deserve.
Should you still require assistance with any Cell C related issue, please do not hesitate to private message us a brief description of your query and we will gladly assist.
Thank you for bringing this to our attention, and again, we apologize for any inconvenience caused.
Regards
Cell C | DA