AS
Aishah S
1 reviews | Active since Jan 2025
08 Jan 2025, 19:33
Worst service
Worst damn network and even worse customer service
Helpful (0)
Replies (7)0
Replies (7)AS
Aishah S's updateReviewer Update
11 Jan 2025, 10:11Your store in kenilworth is even worse, no one smiles, everyone on their own time, they don't communicate effectively, it's like a free for all, I don't understand why as south African businesses do we not have proper customer service, is it because we are the same nation and they feel they don't need to provide proper service ?
I've been making payments through your app which supposed to be convenient bit clearly there's a gap between that and your agents or your agents is just there to have a party
I've been making payments through your app which supposed to be convenient bit clearly there's a gap between that and your agents or your agents is just there to have a party
AS
Aishah S's update11 Jan 2025, 10:11
Reviewer Update
Your store in kenilworth is even worse, no one smiles, everyone on their own time, they don't communicate effectively, it's like a free for all, I don't understand why as south African businesses do we not have proper customer service, is it because we are the same nation and they feel they don't need to provide proper service ?
I've been making payments through your app which supposed to be convenient bit clearly there's a gap between that and your agents or your agents is just there to have a party
I've been making payments through your app which supposed to be convenient bit clearly there's a gap between that and your agents or your agents is just there to have a party
AS
Aishah S's updateReviewer Update
11 Jan 2025, 10:17You guys keep on giving that turn around time, I have no faith in this, again, until this is sorted, I will continue to leave a bad review
This turn around time given means absolutely nothing at this point, we everytime allow thisnturn around time and more then nothing happens of it, so quite frankly, not good enough
This turn around time given means absolutely nothing at this point, we everytime allow thisnturn around time and more then nothing happens of it, so quite frankly, not good enough
AS
Aishah S's update11 Jan 2025, 10:17
Reviewer Update
You guys keep on giving that turn around time, I have no faith in this, again, until this is sorted, I will continue to leave a bad review
This turn around time given means absolutely nothing at this point, we everytime allow thisnturn around time and more then nothing happens of it, so quite frankly, not good enough
This turn around time given means absolutely nothing at this point, we everytime allow thisnturn around time and more then nothing happens of it, so quite frankly, not good enough
Cell C's replyOfficial
11 Jan 2025, 10:24We sincerely apologize for the frustration and disappointment you’re experiencing. We completely understand how repeated delays and unmet expectations can erode trust.
You will be contacted as soon as your query has been assigned to a consultant from our team.
Cell C | DA
You will be contacted as soon as your query has been assigned to a consultant from our team.
Cell C | DA
Cell C's reply11 Jan 2025, 10:24
Official
We sincerely apologize for the frustration and disappointment you’re experiencing. We completely understand how repeated delays and unmet expectations can erode trust.
You will be contacted as soon as your query has been assigned to a consultant from our team.
Cell C | DA
You will be contacted as soon as your query has been assigned to a consultant from our team.
Cell C | DA
AS
Aishah S's updateReviewer Update
11 Jan 2025, 10:25I don't think you understand
If you were sorry, this will be sorted already
If you were sorry, this will be sorted already
AS
Aishah S's update11 Jan 2025, 10:25
Reviewer Update
I don't think you understand
If you were sorry, this will be sorted already
If you were sorry, this will be sorted already
Cell C's replyOfficial
11 Jan 2025, 10:32You will be contacted as soon as possible.
Cell C | DA
Cell C | DA
Cell C's reply11 Jan 2025, 10:32
Official
You will be contacted as soon as possible.
Cell C | DA
Cell C | DA
AS
Aishah S's updateReviewer Update
11 Jan 2025, 12:37Thank you to Nadine for resolving my query, you did what others couldn't do, within minutes 🫶🏻
AS
Aishah S's update11 Jan 2025, 12:37
Reviewer Update
Thank you to Nadine for resolving my query, you did what others couldn't do, within minutes 🫶🏻
Cell C's replyOfficial
17 Jan 2025, 07:45Thank you for confirming!
Cell C | TM
Cell C | TM
Cell C's reply17 Jan 2025, 07:45
Official
Thank you for confirming!
Cell C | TM
Cell C | TM