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franz M
1 reviews | Active since Jun 2012
30 Jan 2021, 13:00
Worst Service ever from CellC
This was the worst service I ever received from cell company. I got my contract phone on Wednesday 20th, then I called the 084135 & 084145 to activate my contract. I was told that I had to wait 24hrs before I can call in. I called on Thursday again and they said they going to log a call to get my phone activated. Friday still no activation, I called in again and the consultant said he going to send direct email to actvation team and should take more then 3hrs to activate my phone.
Today I called in again just to find out that they dont work on weekends, and im still not activated. No im stuck with phone that I cant use
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Cell C's replyOfficial
30 Jan 2021, 14:11Hi Franz
We would like to sincerely apologise for the delay in activating your contract.
Your query has been escalated to our Sales Department for this to be rectified.
^MM
We would like to sincerely apologise for the delay in activating your contract.
Your query has been escalated to our Sales Department for this to be rectified.
^MM
Cell C's reply30 Jan 2021, 14:11
Official
Hi Franz
We would like to sincerely apologise for the delay in activating your contract.
Your query has been escalated to our Sales Department for this to be rectified.
^MM
We would like to sincerely apologise for the delay in activating your contract.
Your query has been escalated to our Sales Department for this to be rectified.
^MM