MT
Mathapelo T

1 reviews | Active since Jun 2016

15 Oct 2021, 16:02

Worst service ever from Cell C call centre

The worst service ever from the call center. I app**** on the 1st of September for a upgrade, there was no stock and eventually there is stock and my device is sent back because a stupid Cell c Agent capture the wrong number. Now I have to reapply even after Cell c debited my account. Can someone from Cellc fix this nonsense. WHY DO I HAVE TO CALLING CELL C WITHOUT THEM CALLING ME FOR A CHANGE. MXM

0
Replies (5)
Cell C
Cell C's reply15 Oct 2021, 17:01
Official
Hi Mathapelo 

Thank you for contacting Cell C. 

We regret to hear about the unpleasant experience that you have had. 

Please advise which device you had app**** for. 

Regards
^MP 
MT
Mathapelo T's update18 Oct 2021, 12:05
Reviewer Update
Samsung S21 pro that comes with an A32.
MT
Mathapelo T's update18 Oct 2021, 12:58
Reviewer Update
Thanks.

That will be great as Cellc Debited my Account already for a devise I don't have.

Regards
MT
Mathapelo T's update18 Oct 2021, 14:20
Reviewer Update
Please sort this mess out ASAP!!!
MT
Mathapelo T's update29 Oct 2021, 11:17
Reviewer Update
Still no resolution!!!