LM
Leisel M

1 reviews | Active since Aug 2020

25 Aug 2020, 21:24

Worst service ever

The service I have received from Cell C is pathetic. On the 30 April I called in (my call is recorded) to migrate my contract from the unlimited packaged to a R399 package due to lockdown restrictions which have prevented me from working. This was not done. I have sent emails, called through and spoke to supervisors, who have failed to rectify this problem. My line is now suspended due to arrears on this account. The most *********** bunch of people. I just want this rectified so I can move my contract to a better network. Worst service i have ever received!

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Replies (1)
Cell C
Cell C's reply26 Aug 2020, 07:12
Official
Hi Leisel 

We apologie for the service you have experienced. We'll make certain that this matter is sorted.

Do expect a call.

^PN