Worst service ever!!!!
I upgraded and they made a mess. So I cancelled. I decided to give then another change, and I was told that they do have BOTH devices in stock and I chose the Samsung A52. I was told it would be shipped in 4, to 6 working days... O phoned back today to find out, as it has been 6 days to get told that there DONT HAVE ANY IN STOCK!!!!!!. I just dont belive this!!!! I have been trying since 27 July where the operator also messed up!!!!!. If I was YOU, I will find a phone and send this to me!. You are unbelievable!!!!!!!!!!!!!!!!
Helpful (0)
Replies (14)0
Replies (14)
Cell C's replyOfficial
19 Oct 2021, 09:24Hi Kathy
Thank you for reaching out.
We apologize for the inconvenience , please send us the ISP number.
^NH
Thank you for reaching out.
We apologize for the inconvenience , please send us the ISP number.
^NH
Cell C's reply19 Oct 2021, 09:24
Official
Hi Kathy
Thank you for reaching out.
We apologize for the inconvenience , please send us the ISP number.
^NH
Thank you for reaching out.
We apologize for the inconvenience , please send us the ISP number.
^NH
's updateReviewer Update
19 Oct 2021, 11:52***
's update19 Oct 2021, 11:52
Reviewer Update
***
Cell C's replyOfficial
19 Oct 2021, 12:06Did you receive an SMS with the ISP number so we can be able to track your order?
^NH
^NH
Cell C's reply19 Oct 2021, 12:06
Official
Did you receive an SMS with the ISP number so we can be able to track your order?
^NH
^NH
's updateReviewer Update
19 Oct 2021, 12:15No. Just an sms to to say that my upgrade is successfull
's update19 Oct 2021, 12:15
Reviewer Update
No. Just an sms to to say that my upgrade is successfull
's updateReviewer Update
19 Oct 2021, 13:37Can you please tell me whether I will get that phone this week, or must I cancel the upgrade and go to MTn? There are no other phone that I want. Only want the a72 or the a52
's update19 Oct 2021, 13:37
Reviewer Update
Can you please tell me whether I will get that phone this week, or must I cancel the upgrade and go to MTn? There are no other phone that I want. Only want the a72 or the a52
's updateReviewer Update
19 Oct 2021, 14:13Do you know when you will receive the A72
's update19 Oct 2021, 14:13
Reviewer Update
Do you know when you will receive the A72
Cell C's replyOfficial
19 Oct 2021, 15:19We don't have ETA as yet.
^NH
^NH
Cell C's reply19 Oct 2021, 15:19
Official
We don't have ETA as yet.
^NH
^NH
's updateReviewer Update
19 Oct 2021, 15:21Please cancel my contract
's update19 Oct 2021, 15:21
Reviewer Update
Please cancel my contract
Cell C's replyOfficial
19 Oct 2021, 15:24Which number can we reach you on?
^NH
^NH
Cell C's reply19 Oct 2021, 15:24
Official
Which number can we reach you on?
^NH
^NH
's updateReviewer Update
19 Oct 2021, 15:25***
's update19 Oct 2021, 15:25
Reviewer Update
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Cell C's replyOfficial
19 Oct 2021, 15:31Thank you, our support team will be in touch.
^NH
^NH
Cell C's reply19 Oct 2021, 15:31
Official
Thank you, our support team will be in touch.
^NH
^NH
's updateReviewer Update
19 Oct 2021, 15:51I phoned to cancell my upgrade and my contract.... now they telling me I failed the security questions... i have been answering the same questions the last 3 months.... I dont understand, why now all of a sudden... what the hell is going on????????..???????????
's update19 Oct 2021, 15:51
Reviewer Update
I phoned to cancell my upgrade and my contract.... now they telling me I failed the security questions... i have been answering the same questions the last 3 months.... I dont understand, why now all of a sudden... what the hell is going on????????..???????????
Cell C's replyOfficial
19 Oct 2021, 15:59Please wait for the call.
^NH
^NH
Cell C's reply19 Oct 2021, 15:59
Official
Please wait for the call.
^NH
^NH
's updateReviewer Update
20 Oct 2021, 14:31Cancellation is done. My contract expires in 24 October. And now they say it will terminate on the 31st. I need you to terminate THIS contract on 24 October please. Please send me confirmation. I do not want to wait anylonger 😡😡😡😡😡
's update20 Oct 2021, 14:31
Reviewer Update
Cancellation is done. My contract expires in 24 October. And now they say it will terminate on the 31st. I need you to terminate THIS contract on 24 October please. Please send me confirmation. I do not want to wait anylonger 😡😡😡😡😡