LA
LYNNET A
1 reviews | Active since Aug 2009
30 Mar 2022, 12:24
Worst Service ever!!!
Cell C is the worst company to work with. They messed up my account and i suffering the consequences of their actions. after months of having confirmed that they closed my account, It is still listed as active and IN ARREARS ( updated Feb 2022) . WHICH MEANS MY CREDIT SCORE IS AFFECTED.
Now that i want a paid up letter, there is suddenly a R70 that is due..which i dont understand because my account was paid by DEBIT... and now its paid and i am still on mute with that paid up letter
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
30 Mar 2022, 14:53Good day Lynnet
Thank you for contacting Cell C.
We have received your query regarding the billing of your Cell C account and ITC/Paid-up letter request.
We will investigate and contact you to assist.
^NZ
Thank you for contacting Cell C.
We have received your query regarding the billing of your Cell C account and ITC/Paid-up letter request.
We will investigate and contact you to assist.
^NZ
Cell C's reply30 Mar 2022, 14:53
Official
Good day Lynnet
Thank you for contacting Cell C.
We have received your query regarding the billing of your Cell C account and ITC/Paid-up letter request.
We will investigate and contact you to assist.
^NZ
Thank you for contacting Cell C.
We have received your query regarding the billing of your Cell C account and ITC/Paid-up letter request.
We will investigate and contact you to assist.
^NZ
LA
LYNNET A's updateReviewer Update
30 Mar 2022, 16:57I will be waiting and hope that this time i do get assistance.
The second issue which i could not write a separate review for today is that one of my contract lines was upgraded in October 2021 and for 5 month i have been charged a device fee of R166 but the upgrade handset was NOT delivered to me, so i am paying for a device i was not given.
The second issue which i could not write a separate review for today is that one of my contract lines was upgraded in October 2021 and for 5 month i have been charged a device fee of R166 but the upgrade handset was NOT delivered to me, so i am paying for a device i was not given.
LA
LYNNET A's update30 Mar 2022, 16:57
Reviewer Update
I will be waiting and hope that this time i do get assistance.
The second issue which i could not write a separate review for today is that one of my contract lines was upgraded in October 2021 and for 5 month i have been charged a device fee of R166 but the upgrade handset was NOT delivered to me, so i am paying for a device i was not given.
The second issue which i could not write a separate review for today is that one of my contract lines was upgraded in October 2021 and for 5 month i have been charged a device fee of R166 but the upgrade handset was NOT delivered to me, so i am paying for a device i was not given.
LA
LYNNET A's updateReviewer Update
05 Apr 2022, 19:33I have not received any response from Cell C regarding the requested paid up letter. My record is still incorrect on credit bureaus.
Issue number 2: i was contacted and was informed that the delivery people will contact me, they have not.
Issue number 2: i was contacted and was informed that the delivery people will contact me, they have not.
LA
LYNNET A's update05 Apr 2022, 19:33
Reviewer Update
I have not received any response from Cell C regarding the requested paid up letter. My record is still incorrect on credit bureaus.
Issue number 2: i was contacted and was informed that the delivery people will contact me, they have not.
Issue number 2: i was contacted and was informed that the delivery people will contact me, they have not.
LA
LYNNET A's updateReviewer Update
08 Apr 2022, 15:23 The paid up letter has been received, much appreciated.
on the second matter, I have been trying to speak to a consultant on 084 145 option 2 for delivery of my Samsung A22 that is now 6 months overdue. The line is always busy. When i call the customer centre, they all put me through to the same place and no one answers
on the second matter, I have been trying to speak to a consultant on 084 145 option 2 for delivery of my Samsung A22 that is now 6 months overdue. The line is always busy. When i call the customer centre, they all put me through to the same place and no one answers
LA
LYNNET A's update08 Apr 2022, 15:23
Reviewer Update
The paid up letter has been received, much appreciated.
on the second matter, I have been trying to speak to a consultant on 084 145 option 2 for delivery of my Samsung A22 that is now 6 months overdue. The line is always busy. When i call the customer centre, they all put me through to the same place and no one answers
on the second matter, I have been trying to speak to a consultant on 084 145 option 2 for delivery of my Samsung A22 that is now 6 months overdue. The line is always busy. When i call the customer centre, they all put me through to the same place and no one answers