worst service ever

on the 6/03/2024 i was told that my debit order can not be issued again i had to pay te money cash i phone the next day and the same was said on the the 20/03/2024 they took the money again when i phoned and asked why was the money deducted after they payed and email it 2 times i was given n ref nmr and nothing happend and then this month they took almost dubble what tipe of busniss are they running . for them that dont do there jobs if it comes to money if it was not for my conract they will never get my suport again ever