MK
Molly K
1 reviews | Active since Feb 2024
23 Feb 2024, 12:19
Worst service ever!!!
Can I just say how angry I am with CELL C service. My contract ended last year May and have since been paying them. They have handed over my account to VVM debt collectors who are harassing me everyday saying that I owe them money I do not know off. According to me my debt and contract with ended last year. Each time I follow up I am told that my account is settled. I have requested for a paid up letter and to date I haven't received anything. NO ONE IS WILLING TO HELP ME AND THIS IS AFFECTING MY CREDIT PROFILE.
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Cell C's replyOfficial
23 Feb 2024, 12:28Dear Molly Khay,
Thank you for contacting Cell C.
We genuinely apologize for the inconvenience and unpleasant service you've encounted with us. We will look into this. Please respond privately with the account holder's ID/Cell C number in question for us to access the account.
Regards,
Cell C | GN
Thank you for contacting Cell C.
We genuinely apologize for the inconvenience and unpleasant service you've encounted with us. We will look into this. Please respond privately with the account holder's ID/Cell C number in question for us to access the account.
Regards,
Cell C | GN
Cell C's reply23 Feb 2024, 12:28
Official
Dear Molly Khay,
Thank you for contacting Cell C.
We genuinely apologize for the inconvenience and unpleasant service you've encounted with us. We will look into this. Please respond privately with the account holder's ID/Cell C number in question for us to access the account.
Regards,
Cell C | GN
Thank you for contacting Cell C.
We genuinely apologize for the inconvenience and unpleasant service you've encounted with us. We will look into this. Please respond privately with the account holder's ID/Cell C number in question for us to access the account.
Regards,
Cell C | GN