JM
Joyce M
1 reviews | Active since Dec 2011
26 Jul 2021, 11:36
WORST SERVICE EVER
Have lodge numerous complaints to date my query is still not resolved. On Friday called Cell C customer service to follow up on my query 23 July 21 @ 15:04 Reabetswe took my call and she was unable to assist then asked fo a manager was told that managers are NOT available on Friday. On the 24th of July my account was debited for R220.96 for a contract that was cancelled, still my refund has'nt been made. I have now lost hope of ever getting my refund
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
26 Jul 2021, 12:12 Hi Joyce
Thank you for contacting Cell C.
We have received your review regarding the billing of your Cell C account.
We have escalated your billing query. One of our Social Media Consultant will be in touch to help resolve your query.
^NZ
Thank you for contacting Cell C.
We have received your review regarding the billing of your Cell C account.
We have escalated your billing query. One of our Social Media Consultant will be in touch to help resolve your query.
^NZ
Cell C's reply26 Jul 2021, 12:12
Official
Hi Joyce
Thank you for contacting Cell C.
We have received your review regarding the billing of your Cell C account.
We have escalated your billing query. One of our Social Media Consultant will be in touch to help resolve your query.
^NZ
Thank you for contacting Cell C.
We have received your review regarding the billing of your Cell C account.
We have escalated your billing query. One of our Social Media Consultant will be in touch to help resolve your query.
^NZ
JM
Joyce M's updateReviewer Update
26 Jul 2021, 12:30I have been receiving messages that your consultant will contact to date no one has ever called me hence my quesry has been going on FOREVER. My contact no: ***
JM
Joyce M's update26 Jul 2021, 12:30
Reviewer Update
I have been receiving messages that your consultant will contact to date no one has ever called me hence my quesry has been going on FOREVER. My contact no: ***
JM
Joyce M's updateReviewer Update
26 Jul 2021, 15:01I'll beleive it when it happens
JM
Joyce M's update26 Jul 2021, 15:01
Reviewer Update
I'll beleive it when it happens
Cell C's replyOfficial
28 Jul 2021, 12:51We will contact you during the course of the day.
^NZ
^NZ
Cell C's reply28 Jul 2021, 12:51
Official
We will contact you during the course of the day.
^NZ
^NZ