WORST SERVICE EVER!!!
THE WORST CUSTOMER SERVICE EVER!! THE CONSULTANT - Lethukuthula based at the JHB call Centre has no customer service etiquette !!
How does cellc just cancel your debit order, which you signed for when accepting the contract without notifying you, saying you should make cash payments instead. My debit order date was the 31st of every month, i wasn't debited i then call the call Centre and the above mentioned consultant tells me i should stop making cash payments, mind you they debited me last month so what was the issue this month.
Cellc should make you aware before they make changes on your behalf, this does affect ones credit score !!!
I asked to speak to a manager, was put off all the time. SOMEONE SHOULD CALL ME FROM CELLC TO RESOLVE MY ISSUE!!!
I would never recommend CELLC EVER!!
