Worst service ever

*** Subject:

Good day,

Please be of assistance with regards to few misunderstandings occurred at the purchase stage of the 50 gig cell C special.

I purchased the 50 gig Cell C special with the impression that it’s a month to month contract (meaning no money no data). As things stand currently I’m behind on my payment with almost 3 months. With that being said “DATA” was not loaded at the time frame that I’m behind on my payments with 3 months.

I thought the contract was a pay as you use but now I haven’t received data for 3 months but I owe data for 3 months (confused).

Clarity is required as to what has transpired as stated above.

I would really appreciate it if you can provide the purchase call and the copy of my contract for my perusal.

Lastly please provide the complaints procedure to be followed for my utterances to be attended too urgently.

Kind regards ***