SJ
Shanelle J
1 reviews | Active since Jun 2022
18 Feb 2023, 07:35
Worst service ever
Yet another undeserving star for the service tried to do a simswap because my sim card is damaged so i could godraw my srd and when I tried to do a sim swap I had to answer ridiculous security questions what absolute nonsence worst network ever im so done with them im changing networks today
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Cell C's replyOfficial
18 Feb 2023, 12:20Dear Shanelle Johnson
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please note that these security check questions have been put in place to avoid possible ***** and to protect you as our customer. Your last dialed numbers could be that of your partner, friends, siblings, parents and colleagues. Please send us the RICA serial number of your new SIM card, the cellphone number you need the SIM swap for as well as a number we can contact you on.
Regards,
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please note that these security check questions have been put in place to avoid possible ***** and to protect you as our customer. Your last dialed numbers could be that of your partner, friends, siblings, parents and colleagues. Please send us the RICA serial number of your new SIM card, the cellphone number you need the SIM swap for as well as a number we can contact you on.
Regards,
^TM
Cell C's reply18 Feb 2023, 12:20
Official
Dear Shanelle Johnson
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please note that these security check questions have been put in place to avoid possible ***** and to protect you as our customer. Your last dialed numbers could be that of your partner, friends, siblings, parents and colleagues. Please send us the RICA serial number of your new SIM card, the cellphone number you need the SIM swap for as well as a number we can contact you on.
Regards,
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please note that these security check questions have been put in place to avoid possible ***** and to protect you as our customer. Your last dialed numbers could be that of your partner, friends, siblings, parents and colleagues. Please send us the RICA serial number of your new SIM card, the cellphone number you need the SIM swap for as well as a number we can contact you on.
Regards,
^TM