YB
Yolanda B
1 reviews | Active since Nov 2022
01 Dec 2022, 09:06
WORST SERVICE EVER!
On the 28th of this month I loaded R200 airtime onto my Home Connecta sim then I logged into your website to purchase HC 100 gig data for 200rand and the website said it went through (the "Purchase Succesful" notification popped up and I clicked okay and turned on my router to start using my data only to find out two hours later when my connection stopped that the purchase DID NOT GO THROUGH EVEN THOUGH THE CELL C WEBSITE SAID IT DID and I unknowingly had been using my airtime. I then DM'd Cell C via Facebook and sent proof of my purchase via screenshot and instead of getting assistance I just got a bunch of excuses. I want a refund of my airtime.
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Replies (5)0
Replies (5)YB
Yolanda B's updateReviewer Update
02 Dec 2022, 17:30No, just the pop up from the website that says "purchase successful". My sim card is in a router so I did not.
YB
Yolanda B's update02 Dec 2022, 17:30
Reviewer Update
No, just the pop up from the website that says "purchase successful". My sim card is in a router so I did not.
YB
Yolanda B's updateReviewer Update
03 Dec 2022, 17:08***
YB
Yolanda B's update03 Dec 2022, 17:08
Reviewer Update
***
YB
Yolanda B's updateReviewer Update
06 Dec 2022, 10:03Refund me my airtime then. Because the only reason I am insisting on my airtime being refunded is If the notification had not shown my data purchase as successful, its pretty obvious I would not have continued and used my airtime. I only turned on my data AFTER the purchase, you can check.
YB
Yolanda B's update06 Dec 2022, 10:03
Reviewer Update
Refund me my airtime then. Because the only reason I am insisting on my airtime being refunded is If the notification had not shown my data purchase as successful, its pretty obvious I would not have continued and used my airtime. I only turned on my data AFTER the purchase, you can check.
YB
Yolanda B's updateReviewer Update
07 Dec 2022, 10:01Good Morning, I have already been refunded my airtime. Thank you
YB
Yolanda B's update07 Dec 2022, 10:01
Reviewer Update
Good Morning, I have already been refunded my airtime. Thank you
Cell C's replyOfficial
07 Dec 2022, 10:06You're welcome.
^TM
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Cell C's reply07 Dec 2022, 10:06
Official
You're welcome.
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