PA
PHILLIP A

1 reviews | Active since Jan 2013

04 Feb 2016, 13:31

WORST SERVICE EVER!

On numerous occasios my husband asked them to add me o their systems as heis not allowed to have a phoe with him during working hours and that I will handle the account mostly.. After a few months ad many consultants later I am was added only last night at 18:35 by Cindy yet I was told before they can activate the account aother R49,50 musy be paid. I made payment at 12:05 today and when I called to inform them of payment I was denied activation... This is pathetic I will bnow go to the news papers this is not our first incident with their poor services

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Replies (1)
Cell C
Cell C's reply04 Feb 2016, 14:29
Official
Hello PHILLIP ALBERTS,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN