Worst Service Ever!

<p>Hi, i have a contract with Cell C and i just can't wait for it to end. Cell C has been doing what I'd call "unauthorized debit orders" in my account. When i had opened a contract almost two years back with cell c (a decision i now regret) the agreement was that the service provider would debt payment from my Capitec Acc on the 25th of each month but later on i changed banking services - which i then went to store to update them to Absa (and debits to continue going off on the 25th of each month). But as of the past 2/3 months Cell C stopped deducting payment from the account we had agreed upon and started debiting from my all Capitec account without my consent & on the wrong date being the 15th. When i went to store to enquire about the matter as it raised some serious security breach - the consultant could not explain to me as to such was being done without my knowledge. She then called their finance department to try get a clear understanding and again i received no explanation as why unauthorized debits were being conducted. The matter is still continuing; as these debits are still happening from the wrong account and wrong date - again when i made a call to complain the consultants have not been able explain nor resolve the matter. </p> <p> </p> <p>Cell C is in violation of our agreement and failed to administer their services & at this point I feel like my personal finances are at their hands and that is a very unsettling feeling. </p> <p> </p> <p>I want nothing to do with the service provider anymore; as i want to cancel my contract with them. </p> <p> </p> <p> </p>